Privacy Policy
This Privacy Notice explains how Aligned Payments (“Aligned Payments,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information. It also outlines the rights and choices of individuals and businesses (“Data Subjects”) whose information we process. This applies to:
- End Users – businesses that use or are interested in our payment solutions and related services, including their employees, contractors, or agents;
- Cardholders – individuals who make payments through our systems, whether at an End User’s physical location or online;
- Visitors – individuals who visit our website.
Please note: We process most Cardholder and employee information on behalf of the End User. The End User controls this data and is responsible for compliance with applicable laws regarding its collection and use. We do not control or own this data. Similarly, we are not responsible for third-party websites or services linked to or integrated with our platform. Always review those privacy policies separately.
We may update this Notice occasionally. Any updates will be posted on our website and include an updated effective date. Continued use of our services indicates your acceptance of the revised policy.
1. Information We Collect
The type of information we collect depends on your interaction with us. We retain personal data only as long as necessary to fulfill our obligations, provide services, or comply with legal requirements.
a) From End Users
We collect information during onboarding and ongoing use of our services, such as:
- Name, address, phone number, email
- Date of birth, SSN, driver’s license, passport number
- Banking and payment details
- Job titles and business affiliation
- Communications, call recordings, and service log-in data
We may also gather data from third parties like credit bureaus, card networks, or public records during onboarding or risk review.
b) From Cardholders
Though we typically process this information at the direction of the End User, we may collect:
- Name, contact info, address
- Payment and transaction details
- Email or phone number for receipts
- Service usage and login details
c) From Website Visitors
When interacting with our website, we may collect:
- Name, phone number, email, job title
- Employer and submitted contact forms
- Automatically collected info via cookies (browser, IP, page visits)
d) From Third Parties
We may receive information from integration partners, referring businesses, or background check providers.
e) Automatically Collected Information
We use cookies and similar tools to collect:
- Device/browser information
- IP address and location
- Site usage behavior
See the “Cookies” section for more details.
f) Children's Privacy
Our services are not designed for children under 16. We do not knowingly collect data from minors.
2. How We Use Your Information
We use collected information to:
- Underwrite and approve accounts
- Provide and improve services
- Support technical, billing, and account functions
- Authenticate users and prevent fraud
- Analyze trends, usage, and service performance
- Communicate with users about updates, promotions, surveys, and events
- Comply with legal obligations and enforce terms (see our Terms and Conditions)
3. Sharing Your Information
We may share personal data in the following situations:
- With your consent or at your direction
- With our service providers, vendors, or partners helping us deliver services
- With third-party integrations or referrals (e.g. financing)
- For legal or security reasons, including fraud prevention or dispute resolution
- In case of a business transfer, merger, or acquisition
- In anonymized or aggregated formats for analytics or benchmarking
4. Cookies and Tracking Technologies
We use cookies to enhance your experience. These may include:
- Essential Cookies – Required for site functionality
- Performance Cookies – Help us track traffic and usage patterns
- Targeting Cookies – Personalize marketing across platforms
You can manage cookie preferences on our site or through your browser. At this time, we do not respond to “Do Not Track” signals.
5. Managing Your Data
You can manage your data through your account or by contacting us. In some cases, limitations may apply due to technical or legal constraints.
You may unsubscribe from promotional emails at any time. However, we may still send essential communications related to your account or transactions.
6. State-Specific Rights
Residents of certain U.S. states, including California, may have additional rights under local privacy laws. We provide supplemental notices where required by law.
7. Data Security
We use administrative, technical, and physical safeguards to protect your personal information. However, no system is entirely secure.
8. Contact Us
If you have questions about this Privacy Policy or your data, contact:
Email: [email protected]